Which Tax Forms does OnPay file?
Withholding: Form W1 9301 Monthly (Required for Monthly Deposit Schedule), Form W-1Q 9701 Quarterly (Required for Quarterly Deposit Schedule), and Form W-1A 9801: Annual Reconciliation/W-2 transmittal.
City of Wilmington Withholding: Coupon Booklet for Monthly/Quarterly
Unemployment: Form UC-8 Delaware Quarterly Tax and Wage Report
What information does OnPay need?
- Delaware State Withholding Tax ID: 13-digit number - Example: 0-000000000-000
- Delaware Unemployment ID: 6-digit number - Example: 00000-0
- Delaware Unemployment and Training Tax Rate
Where do I enter the information in OnPay?
- Login to OnPay
- Select the Settings menu icon
- Select Payroll Tax
- View/Update your Withholding Tax ID, Withholding Tax Deposit Schedule, Unemployment Tax ID, Unemployment Rate (as a %).
I am an existing Delaware employer, where do I find the information?
If you are an employer with a history of payroll in Delaware you have likely obtained the IDs and online accounts necessary for OnPay to process your tax filings. If you cannot locate these documents, please call the appropriate agency at the number listed below.
Delaware Division of Revenue: (302) 577-8779
Withholding Tax Account Number: Existing employers can find their Withholding Tax Account Number on the Delaware Withholding Form W1.
Delaware Department of Labor: (302) 761-8482
Unemployment Account Number: Existing employers can find their Unemployment Account Number on the Quarterly Tax Report or the Notice of Assessment Rate.
Unemployment Tax Rate: This can be found in the top right-hand corner of the Tax Rate Notice.
I am a new employer, do I need to register for Delaware taxes?
- Do you have a business and/or employees residing in the State of Delaware?
- Have you processed payroll in OnPay and have received warnings stating we are missing tax information?
- Have you received an email from an OnPay Tax Agent requesting certain Delaware information?
If you answered yes to any of the questions above, you should continue with the registration and setup steps below.
Which Delaware Agencies should I register for?
Delaware Division of Revenue: You will need to register with this department if you have employees that both live and work in Delaware. If your business is located outside of Delaware, but some of your employees work or live in Delaware, you will likely need to register with this agency.
Delaware Department of Labor: You will need to register with this department if you have employees that work in Delaware. If your business is located out of the state, but some of your employees' primary work location is in Delaware, you will likely need to register with this agency.
OnPay uses both the home address for each employee, plus the work site assigned to each employee to decide which taxes should be calculated.
How do I register with the state?
Delaware Division of Revenue (withholding assistance): (302) 577-8779
Delaware Department of Labor (unemployment insurance assistance): (302) 761-8482
City of Wilmington Earned Income Tax (withholding assistance): (302) 576-2415
The City of Wilmington's pre-filled coupon booklet is sent to each employer who operates in the State of Delaware. We must insist that you provide us with your coupon booklet in order for us to pay your City of Wilmington EIT. Once registered, you should receive your account number in 5-10 business days when registering by mail, or same day when registering in person.
**If you have liabilities or employees for more than one state please follow the instructions found in the knowledge base for each state.**